Three Valleys Health

Primary Care Network Team

Clinical Director

Elizabeth Hersch

Elizabeth graduated from Bristol University and completed her GP training in 1997. Elizabeth is a GP Principal at St Chad's Surgery, Midsomer Norton. Her clinical interests include women’s health, dermatology and public health.


Outside of work, Elizabeth enjoys spending time with her family and friends and with a good book. She especially loves to walk, cycle, do Pilates and play tennis.

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Primary Care Network Manager

Helen Harris

Helen joined GP Management in 2017 following an enjoyable career at Lloyds Bank.

In 2019 Helen took a lead role in the creation of 3 Valleys Health and has built strong and trusted relationships with 9 member practices.  Helen works with colleagues to design and deliver PCN strategy, workforce and patient focussed initiatives.


Helen enjoys family life with her husband and teenage boys including keeping fit - running, cycling, swimming, horse riding and also baking and beekeeping.

First Contact Practitioner

Melanie  Downs

Melanie graduated as a Chartered Physiotherapist in 1980 and has had a career working in regional centres for burns, trauma and reconstructive surgery.


This includes working as an advanced physiotherapist working in complex trauma and congenital upper limb surgery, private practice and GP practices for the last 2 decades.


Her clinical interests include neuromusculoskeletal physiotherapy of the spine and upper limb, neurology and rehabilitation.

Outside of work, Melanie spends her time with family, her horses & animals. She especially enjoys breeding, riding and training the horses and country pursuits.

Care Co-Ordinator

Kayley Deacon-Church

Kayley has spent the past 15 years providing support for adults with learning disabilities and mental health issues in various care settings, including working alongside social care teams creating packages of care and support to carers.  Within this exciting new role Kayley is keen to develop her knowledge of dementia and other long term medical conditions.


Outside of work, when she isn’t taking care of her two children you will find Kayley performing with The Jenny Peplow Singers or kitchen singing whilst baking (hopefully) delicious cakes.

Kayley supports Elm Hayes, Paulton.

Care Co-Ordinator

Tom Bellfield

Tom has spent much of his working life in adult social care. From delivering care and support to the frail, elderly and physically challenged, to deputising and supporting the manager of a care home for adults with mental health conditions.  Tom has keen interests in mental health and learning difficulties, particularly men’s mental health.


Outside of work, Tom enjoys a relaxed lifestyle with his dog, Duke. You’ll often find him travelling or finding an adventure with a backpack and a tent. Tom is also a keen cook and enjoys making a mess in any kitchen!

Tom supports St Chad's, Midsomer Norton and Chilcompton.

Care Co-Ordinator

Letitia McCall

Letitia has spent the past 12 years working in the Health and Social Care sector.  She has worked in various settings from nursing homes to out in the community.  Letitia has worked closely with the local reablement team, enabling her to experience first-hand the demand for the role and how beneficial it will be to the wider community.  Letitia has a lot of experience in elderly care, dementia, and end of life care.  Letitia is looking forward to developing her knowledge in mental health and learning disabilities.


Letitia has two children - her daughter enjoys Baton Twirling and has in the past represented her Country; Letitia also runs her own Baton Twirling team enabling local children to access the sport. Letitia enjoys walking her dogs and doing crafts in whatever time is left in her busy day.

Letitia supports Somerton House, Midsomer Norton and Westfield, Radstock.

Care Co-Ordinator

Victoria Jones

Victoria graduated with a BSc degree in Psychology in 2020 which sparked a passion for mental health, and she began working in healthcare after graduating.


Her roles included working as a health care assistant in a hospital setting and then working in clinical governance for a primary care practice.


Her interests are in mental health, learning disabilities and medicine / the health care sector in general. Victoria hopes to do a post graduate course in medicine and eventually become a doctor.

Outside of work, you’ll probably find her stuck into a good book, at the gym exercising, spending time with her family or on a long walk with her cockapoo, Parker.

Victoria supports Chew.

Clinical Pharmacist

Natalie Owen

Natalie graduated from the University of East Anglia in 2018 and became a registered Pharmacist in 2019. She worked for 9 years across the community pharmacy sector in a variety of roles, before taking on a new, more clinically focused role. Natalie has a keen interest in long term disease management, mental health, and addiction.


Outside of work, Natalie can be found spending time roaming the countryside with her family, friends, or horse, and growing vegetables in anything that resembles a plant pot.